Account & Data Deletion
This page explains how to request the deletion of your DebAi account and the data associated with it. DebAi is developed by Didier Brange.
How to request account and data deletion
You can request deletion in either of two ways:
- From within the app (recommended). Open DebAi, tap the gear icon to open Settings, then go to Account and tap “Eliminar cuenta” (Delete account) and confirm. Your account is immediately marked for deletion.
- By web request. If you can no longer access the app, submit a deletion request using this form: https://forms.gle/CggadLb7jRgtRXYp7. Include the email address associated with your account (if you signed in with Google or Apple) so we can locate and verify it.
What happens after you request deletion
When you delete your account, it is marked for deletion and enters a 30-day grace period, during which you can recover it by signing in again. After those 30 days, your account and its associated data are permanently deleted from our servers. The data stored locally on your device is wiped immediately when you delete the account from the app.
What data is deleted
Upon permanent deletion, we delete all data associated with your account, including:
- your account profile (name and, if you linked Google or Apple, your email address);
- your financial data synced to our servers: lists, transactions, budgets, wallets, categories, tags, recurring transactions, planned payments, debts and savings goals;
- receipt images you uploaded for AI processing;
- your notification preferences and problem reports;
- push/device tokens associated with your account.
What data is retained, and for how long
- During the 30-day grace period: your account data is retained so the account can be recovered. After 30 days it is permanently deleted.
- Shared lists: the content you added to a shared list (transactions, splits, settlements and activity history) remains visible to the list's other members so that their records stay complete. If you were the owner of a shared list, it is transferred to another member. You can delete the content you added before deleting your account, and you can use the form above to request that your display name be removed from shared lists.
- Purchase and subscription records: these are managed by Google Play and RevenueCat under their own retention policies; we do not control how long they retain this information.
- Records required by law: information we are legally required to keep (for example, for tax, accounting, or fraud-prevention purposes) may be retained for the period required by applicable law, after which it is deleted.
Deleting part of your data without deleting your account
You do not need to delete your account to remove your data. Within the app you can delete individual records at any time — for example, transactions, lists, budgets, categories, tags, and uploaded images. You may also use the form above to request deletion of specific data while keeping your account.
Questions
If you have any questions about account or data deletion, email us at debai.official.app@gmail.com.
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